University of New
Orleans
Lester E. Kabacoff School of Hotel, Restaurant and Tourism
Administration
Faculty Profiles
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John A.
Williams Professor
and Director jawill14@uno.edu
Ph.D. Penn State University
Dr. Williams worked in the hospitality industry for seventeen
years managing both chain restaurants and independent
restaurants that included a Mobile Guide four-star restaurant.
He holds a Ph.D., Master of Science, Bachelors, and Associates
Degree, all from the Pennsylvania State University.
Prior to joining the University of New Orleans as Director
of the Lester E. Kabacoff School of Hotel, Restaurant
and Tourism Administration, Dr. Williams served as Director
of the Department of Hotel, Restaurant, Institution Management
& Dietetics at Kansas State University and as the Coordinator
of the Undergraduate Program at Virginia Tech.
Dr. Williams'
research in grant procurement and publishing are in the
human resource area. He has published refereed articles
in a number of journals that include the Journal of Hospitality
and Tourism Research, Journal of Management Development,
Journal of the American Dietetics Association, Journal
of Child Nutrition and Management, Journal of Foodservice
Business Research, Journal of Restaurant and Foodservice
Marketing, and Florida International Journal. His current
research involves the study of the success, plateau, and
derailment of management.
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Harsha
E. Chacko Professor
hchacko@uno.edu
Ph.D. University of New Orleans
Dr. Chacko has been
a UNO faculty member since 1982 and specializes in hospitality and tourism
marketing and management. He has published articles in journals such as
Tourism Management, Journal of Travel and Tourism Marketing, and the Cornell
Hotel and Restaurant Administration Quarterly.
Dr. Chacko has been involved in several New Orleans area tourism research
projects including studies for the New Orleans Convention and Visitor
Bureau, French Quarter Festival, Inc., the Louisiana Office of Tourism, and
the New Orleans Tourism Marketing Corporation.
Dr. Chacko has worked in the hospitality industry in India, Egypt, the
Caribbean, and the United States. He currently belongs to the Hospitality
Education and Networking Association, the Travel and Tourism Research
Association, and the Council on Hotel Restaurant and Institutional Education
(CHRIE). He was a Fulbright Scholar in 1995-96 and has been reappointed as
a Senior Fulbright Scholar. |
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Bridget
M. Bordelon
Assistant Professor,
PhD
bmborde1@uno.edu
Dr. Bordelon’s
research interests include destination images and destination
marketing, urban tourism, cross-cultural perspectives
on tourism and travel, and the application of qualitative
and quantitative research methods.
Dr. Bordelon joined the Lester E. Kabacoff School
of HRT faculty in the fall of 2003.
She teaches courses in the area of tourism, which
include International Tourism, Tourism and Hospitality
Marketing, and Principles of Travel and Tourism.
She is a member of the Travel and Tourism Research
Association (TTRA) as well as the TTRA south central states
chapter, the American Anthropological Association (AAA),
and the Urban Affairs Association (UAA). Currently, Dr. Bordelon is researching and writing on how visual
media images affect visitors’ perceptions of travel destinations.
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Chef Ricardo Fredricks
Chef/Teaching Associate, MS rfredric@uno.edu
Prior to joining the University of New Orleans, Chef Fredricks
was a Chef/Instructor for the Culinary Apprentice Program
at Delgado College. He has a M.S. degree from the
University of Wisconsin – Stout, Bachelors from the University
of New Orleans, is a graduate of the Culinary Institute
of America, and is certified by the American Culinary Federation
as a Certified Culinary Educator and Chef de Cuisine.
Chef Fredricks’ hospitality
industry career included working for hotels, restaurants
and resorts. Chef Fredricks is a member of the International
Food Executives, the Research Chef’s Association, the
Louisiana Restaurant Association (LRA) and the American
Culinary Foundation.
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Yvette
Green, Assistant Professor,
Ph.D.
Virginia Polytechnic Institute and State University
ygreen@uno.edu
Dr. Green
has professional experience in restaurant management,
banquets and catering, and resort management.
She serves on the Board of Directors of the New Orleans
Chapter of the Louisiana Restaurant Association (LRA)
and the New Orleans Multicultural Tourism Network.
Dr. Green also holds memberships in the Council on Hotel,
Restaurant and Tourism Education (CHRIE) and the Club
Managers’ Association of America (CMAA).
Dr. Green has published in the Journal of Hospitality
and Tourism Research and has authored a textbook chapter
in the Hospitality and Tourism Management.
She has presented at several hospitality conferences and
published articles and abstracts in the proceedings of
these conferences. Her current research interest
involves studying the sales forecasting process and procedures
in the restaurant industry.
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Kathryn Hashimoto
Associate Professor, Ph.D.
University of New Orleans
khashimo@uno.edu
Dr. Hashimoto researches in the areas of cross-cultural
consumer behavior in advertising, service management,
and casino management. She has published articles
on Japanese and American perceptions of advertising and
was awarded a Fulbright Hays Scholar to Japan. Currently,
she is researching Russia and has visited the country
on two different occasions to work with entrepreneurial
hospitality projects for Citizens Democracy Corps in Washington,
D.C. She is co-author of three books on casino management.
On a national level, she has had several positions as
an officer and committee member for the American Academy
of Advertising and the Council on Hotel, Restaurant and
Institutional Education (CHRIE) and is currently a member
of the Human Resource Directors Association. Before teaching
full-time, she spent 10 years in resort management.
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David
Perlman Visiting Assistant
Professor, Ph.D.
Michigan State University |
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Kisang
Ryu Visiting Assistant
Professor, Ph.D.
Kansas State University |
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Jeffrey Schaffer
Professor, Ph.D.
Virginia Polytechnic Institute and State University
jschaffe@uno.edu
Dr. Schaffer has been retained as consultant
by both domestic and international clients related to policy
issues concerning tourism development and assessment. Furthermore,
he has worked extensively throughout Louisiana in all aspects
of tourism and tourism related activities. Recently, Dr.
Schaffer was engaged in teaching international tourism and
marketing in Switzerland and presented a research paper
on Managerial Re-engineering to a meeting of international
tourism and hospitality educators in Vienna, Austria. He
is a member of the Council on Hotel, Restaurant and Institutional
Education (CHRIE) and the Academy of Management. During
the ten years prior to beginning his academic career, Dr.
Schaffer was Vice President and General Manager of an internationally
recognized New Orleans hotel.
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Martha Said
Administration mesaid@uno.edu
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