University of New Orleans
Lester E. Kabacoff School of Hotel, Restaurant and Tourism Administration

Faculty Profiles

John A. Williams   Professor and Director   jawill14@uno.edu
Ph.D. Penn State University

Dr. Williams worked in the hospitality industry for seventeen years managing both chain restaurants and independent restaurants that included a Mobile Guide four-star restaurant. He holds a Ph.D., Master of Science, Bachelors, and Associates Degree, all from the Pennsylvania State University.

Prior to joining the University of New Orleans as Director of the Lester E. Kabacoff School of Hotel, Restaurant and Tourism Administration, Dr. Williams served as Director of the Department of Hotel, Restaurant, Institution Management & Dietetics at Kansas State University and as the Coordinator of the Undergraduate Program at Virginia Tech.

Dr. Williams' research in grant procurement and publishing are in the human resource area. He has published refereed articles in a number of journals that include the Journal of Hospitality and Tourism Research, Journal of Management Development, Journal of the American Dietetics Association, Journal of Child Nutrition and Management, Journal of Foodservice Business Research, Journal of Restaurant and Foodservice Marketing, and Florida International Journal. His current research involves the study of the success, plateau, and derailment of management.

Harsha E. Chacko  Professor    hchacko@uno.edu
Ph.D. University of New Orleans

Dr. Chacko has been a UNO faculty member since 1982 and specializes in hospitality and tourism marketing and management.  He has published articles in journals such as Tourism Management, Journal of Travel and Tourism Marketing, and the Cornell Hotel and Restaurant Administration Quarterly.

Dr. Chacko has been involved in several New Orleans area tourism research projects including studies for the New Orleans Convention and Visitor Bureau, French Quarter Festival, Inc., the Louisiana Office of Tourism, and the New Orleans Tourism Marketing Corporation.

Dr. Chacko has worked in the hospitality industry in India, Egypt, the Caribbean, and the United States.  He currently belongs to the Hospitality Education and Networking Association, the Travel and Tourism Research Association, and the Council on Hotel Restaurant and Institutional Education (CHRIE).  He was a Fulbright Scholar in 1995-96 and has been reappointed as a Senior Fulbright Scholar.

Bridget M. Bordelon   Assistant Professor, PhD  bmborde1@uno.edu

Dr. Bordelon’s research interests include destination images and destination marketing, urban tourism, cross-cultural perspectives on tourism and travel, and the application of qualitative and quantitative research methods.  Dr. Bordelon joined the Lester E. Kabacoff School of HRT faculty in the fall of 2003.  She teaches courses in the area of tourism, which include International Tourism, Tourism and Hospitality Marketing, and Principles of Travel and Tourism.  She is a member of the Travel and Tourism Research Association (TTRA) as well as the TTRA south central states chapter, the American Anthropological Association (AAA), and the Urban Affairs Association (UAA).  Currently, Dr. Bordelon is researching and writing on how visual media images affect visitors’ perceptions of travel destinations.  

 

Chef Ricardo Fredricks  Chef/Teaching Associate, MS  rfredric@uno.edu

Prior to joining the University of New Orleans, Chef Fredricks was a Chef/Instructor for the Culinary Apprentice Program at Delgado College.  He has a M.S. degree from the University of Wisconsin – Stout, Bachelors from the University of New Orleans, is a graduate of the Culinary Institute of America, and is certified by the American Culinary Federation as a Certified Culinary Educator and Chef de Cuisine. 

Chef Fredricks’ hospitality industry career included working for hotels, restaurants and resorts.  Chef Fredricks is a member of the International Food Executives, the Research Chef’s Association, the Louisiana Restaurant Association (LRA) and the American Culinary Foundation.


 

Yvette Green, Associate Professor, Ph.D.
Virginia Polytechnic Institute and State University
  ygreen@uno.edu

Dr. Green has professional experience in restaurant management, banquets and catering, and resort management.   She serves on the Board of Directors of the New Orleans Chapter of the Louisiana Restaurant Association (LRA) and the New Orleans Multicultural Tourism Network.  Dr. Green also holds memberships in the Council on Hotel, Restaurant and Tourism Education (CHRIE) and the Club Managers’ Association of America (CMAA).

Dr. Green has published in the Journal of Hospitality and Tourism Research and has authored a textbook chapter in the Hospitality and Tourism Management.  She has presented at several hospitality conferences and published articles and abstracts in the proceedings of these conferences.  Her current research interest involves studying the sales forecasting process and procedures in the restaurant industry.

 

David Pearlman Assistant Professor, Ph.D.
Michigan State University
 dpearlma@uno.edu

Dr. Pearlman has been involved with the travel and tourism industry for about fifteen years. He has worked with Statistics Canada, Michigan Economic Development Corporation, the U.S. Forest Service, Disney, Choice Hotels, USAID, U.S. Department of Defense and SPSS. He holds a Ph.D. from Michigan State University a M.A from California State University, Chico and a Bachelors Degree from San Diego State University.

Prior to joining the University of New Orleans, Dr. Pearlman served as Director of Research for the Chicago Convention and Tourism Bureau. Additionally, he was Senior Associate for Economics Research Associates and the Sr. Manager for Business Strategy and Trends Analysis for Sodexho Alliance.

Dr. Pearlman's research involves Sustainable Tourism Development, Indoor Waterpark Resort Feasibility, Casino Revenue Estimation Modeling, E-Commerce and Employee Turnover Reduction. He has published refereed articles in a couple of journals that include the Journal of Teaching in Travel and Tourism and the Gaming Research & Review Journal. His current research involves the study of Convention and Visitor Bureau success, operations and measurement of effectiveness.

Kisang Ryu Assistant Professor, Ph.D.
Kansas State University
 kryu@uno.edu

Dr. Ryu joined the Lester E. Kabacoff School of HRT faculty in the fall of 2006. He teaches Introduction to HRT Administration, Introduction to Conventions, Technology Tourism and Hospitality Management for the fall semester of 2006. He is a member of a variety of academic organizations, such as International Council on Hotel, Restaurant, Institutional Education (CHRIE), The Association of Hospitality Financial Management Educators (AHFME), Korean Academic Society of Hospitality Administration, and The Korea Academic Society of Tourism and Leisure.

Dr. Ryu's research interests include hospitality finance and strategic management, hospitality information technology, atmosphere, emotions, hedonic and utilitarian motivations, application of theories, culinary tourism, foodservice management, and research methodology and statistical applications. He has published articles in a number of journals that include the Journal of Hospitality and Tourism Research, International Journal of Hospitality Management, Journal of Hospitality Financial Management, Journal of Foodservice Business Research, Korean Journal of Hospitality Administration, and Nutritional Sciences. He received Best Conference Paper Award (2nd place) and Best Paper Award Travel and Tourism Area at 10th Annual Education and Graduate Student Research Conference in Hospitality and Tourism in 2005.

Jeffrey Schaffer  Professor, Ph.D.
Virginia Polytechnic Institute and State University 
jschaffe@uno.edu

Dr. Schaffer has been retained as consultant by both domestic and international clients related to policy issues concerning tourism development and assessment. Furthermore, he has worked extensively throughout Louisiana in all aspects of tourism and tourism related activities. Recently, Dr. Schaffer was engaged in teaching international tourism and marketing in Switzerland and presented a research paper on Managerial Re-engineering to a meeting of international tourism and hospitality educators in Vienna, Austria. He is a member of the Council on Hotel, Restaurant and Institutional Education (CHRIE) and the Academy of Management. During the ten years prior to beginning his academic career, Dr. Schaffer was Vice President and General Manager of an internationally recognized New Orleans hotel.

 

 

Dr. Kim Williams, Assistant Professor,
University of New Orleans, khwilli3@uno.edu.

 

Martha Said  Administration  mesaid@uno.edu 

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The Lester E. Kabacoff School of Hotel Restaurant and Tourism Administration
University of New Orleans College of Business Administration
If you require any additional information, please contact the HRT Department. 
e-mail:  hrt@uno.edu  |  Phone: (504) 280-6385.